PI System

The PI System is a suite of software products that are used for data collection, historicizing, finding, analyzing, delivering, and visualizing. It is marketed as an enterprise infrastructure for management of real-time data and events. The term PI System is often used to refer to the PI Server but the two are not the same. The PI System refers to all OSIsoft software products whereas the PI Server is the core product of the PI System.

Data can be automatically collected from many sources (control systems, lab equipment, calculations, manual entry or custom software). Most information is gathered using one of the many OSIsoft and third party PI Interfaces. Users can then access this information using a common set of tools (such as Microsoft Excel, web browser or PI ProcessBook) and look for correlations.

Enter the PI System and its ability to collect, analyze, visualize and share large amounts of high-fidelity, time-series data from multiple sources to people and systems across all operations. By accessing key data and insights, the PI System has helped leading companies deliver greater operational improvements and breakthroughs that lead ultimately to comprehensive business transformation.

With the PI System, OSIsoft customers have reduced costs, opened new revenue streams, extended equipment life, increased production capacity, and more. These customers prove that getting the right data at the right time to the right person unleashes tremendous innovation and value.

Pricing model

The PI System can be priced in two ways. The first is based on the amount of data or tags that are used. Each individual piece of data is a tag, for example. This allows a customer to purchase only what is needed and get started with a small number. The second way is for a customer to purchase an enterprise agreement that would include an unlimited number of tags. This way would allow the customer to collect and analyze a large amount of data.

Installation process

OSIsoft Australia Pty Ltd. has offices in Sydney and Perth.  These offices provide a full portfolio of software products and support services to customers in Transmission and distribution, power generation, oil and gas, Food & Beverage, WWW and Metals and mining in the Oceania.  There are 49 employees in Australia. They provide technical support, software installation, other engineering services, account management, and customer support services.

Ongoing maintenance required and support provided in Australia

Support can be reached via phone, email or web. The OSIsoft Software Reliance Program (SRP) provides support to continually enhance your PI System: 24/7 technical support by telephone and email and website, software upgrades and training webinars, and includes all major and minor releases, service packs, and patches for PI System software. We have engineers offering support in Australia, and there is always someone available to answer a request.

Units deployed commercially500+
Data ownership policy

Data belongs to your company.

Data privacy and security policy

Procedural and technical methods are implemented to eliminate or reduce potential business impact related to information disclosure. These methods include NDA and company privacy policy (http://www.osisoft.com/privacy-policy/). Cryptographic methods are implemented for sensitive communications and storage of high business impact data as well as mobile devices.

Supported RegionsAll of Australia
Case Study

This file shows some select customer case studies in the broader Food & Beverage industry.

Focus areas
Product type

Terms and conditions apply. Please refer to our legal statement.

Food Agility logo
KPMG logo
IAG logo
MLA logo
AgriFutures logo
National Farmers Federation logo